Return & Refund Policy

Your satisfaction is important to us. If there’s an issue with your order, we’re here to help. Please review our policy below to understand how return and refund requests are handled.

Many of our products are made to order specifically for each customer. Because of this, we generally cannot accept returns for reasons such as ordering the wrong size, selecting the wrong color, or changing your mind after production has begun.

However, if your order arrives damaged, defective, or incorrect, we’ll gladly review your case and work toward an appropriate solution.

We may provide a replacement or refund if:

• You received the wrong item.
• The item arrived damaged during shipping.
• The product has a manufacturing defect.
• Your order differs significantly from what you purchased.

Please contact us as soon as possible after receiving your order and include clear photos of the issue.

Items Not Eligible for Return

Returns or refunds generally cannot be accepted for:

• Incorrect size selected by the customer.
• Change of mind after ordering.
• Incorrect shipping information provided during checkout.
• Normal variations in color caused by different screen settings.

How to Request a Return or Refund

To help us process your request quickly, please include:

• Your order number.
• A brief description of the issue.
• Clear photos showing the problem.
• Any additional information that may help us review your request.

Our support team will review every request individually and respond as soon as possible.

Need Assistance?

If you have questions about our Return & Refund Policy, we’re always happy to help.